COVID-19 Level 3 - Guide to Council services

If you have questions about what's open and what's not during Level 3, you've come to the right place.

The essential services to continue as normal are:

  • provision of drinking water
  • wastewater treatment and disposal
  • kerbside rubbish and recycling collection as scheduled
  • Martinborough Transfer Station - extended hours w/c 27 April, returning to normal hours after that
  • Featherston and Greytown Recycling Centres, for both recycling and greenwaste - extended hours w/c 27 April, returning to normal hours after that
  • control of dangerous and menacing dogs
  • essential roading services
  • burials
  • payments by internet banking
  • building and resource consents and LIMs are being processed
  • mowing of parks, sports fields and berms will resume.

Non-essential services to be closed are:

  • public toilets will remain closed until further notice (from 29 April, one public toilet in each town will be open for essential service workers only)
  • public parks and sports fields are open but physical distancing must be adhered to
  • public playgrounds and water fountains remain closed
  • Council offices remain closed
  • libraries and community halls remain closed.

Contact: For essential service requests, phone 06 306 9611 (out-of-hours call centre will answer out of hours); or email: Our Facebook page will be monitored between 8am and 5pm.

COVID-19 - Guide to official sources of information
There's lots of official government information available to help us through this lockdown period - from welfare and financial support through to advice around staying home and where to buy essential supplies. Click here for the full list of resources.

Locally, we now have a dedicated Helpline 0800 239 247 - for anyone who needs help accessing essential food stuffs and medicines. And you can keep up to date by following the COVID-19 Wairarapa Updates facebook page.

Having trouble paying your rates?
If you're experiencing financial hardship during this time, please contact our Rates Team on 06 306 9611 as soon as possible. We would be happy to discuss rates relief payment options with you if you are in, or foresee, financial difficulty. 

Looking for official information, advice and support? See here.



South Wairarapa District Council