Registration | Transfer of registration | Food stalls | Complaints
Any food for sale must be made, stored in and sold from registered premises. This includes, but is not limited to, places like cafes, bakeries, artisans making food in a specialty kitchen, restaurants and supermarkets. Food for sale cannot be produced in a home kitchen.
Registration is required to help maintain safe and healthy food premises. It is an offence to operate food premises without a certificate of registration. Environmental Health Officers will conduct regular checks to make sure you are complying with food safety and any structural requirements under the Food Hygiene Regulations 1974.
There are two options for registering food premises: Registering under the Food Hygiene Regulations 1974, or registering under an Off the Peg Food Control Plan.
Registration under the Food Hygiene Regulations 1974
First, make sure your establishment complies with any structural requirements of the Food Hygiene Regulations 1974. Then, at least 14 days before you plan to open, apply for registration:
Food premises registration form
Application procedures for food premises
Close to the proposed opening date, contact the Environmental Health department or ring 06 306 9611 for an inspection to check work has been completed in accordance with the approved plans. Be sure to have any code compliance certificates available for the Health Officer to see. Once you pass the inspection and the certificate of registration has been issued you can open for business!
Registration of an Off the Peg Food Control Plan
(for Food Service and Catering businesses)
Changes are happening with Food Legislation. A new Food Act is currently going through the parliamentary process. When it is adopted the new Act will require nearly all commercial food businesses to have a Food Control Plan (registered as a Food Safety Plan). In order to make the transition to the new Food Act easier, business owners can now voluntarily implement “Off the Peg Food Control Plans” (OTPFCP) for their establishments. “Off the peg” templates are available to use by contacting the Environmental Health department. The OTPFCP will identify any food safety hazards and what to do about them. Registering an OTPFCP makes you exempt from the Food Hygiene Regulations 1974.
Renewing your registration
No matter how you register, you will have to renew your registration every year. The registration period runs from 1 Aug to 31 July. If you currently hold a Food Premises Licence you will automatically be sent a renewal application.
If you purchase an existing food premises there is a fee to transfer the registration to your name. The transfer must be completed within 14 days of the purchase of the premises for the registration to remain valid.
Charity or fundraising events like a school gala day or sausage sizzle do not require a food licence; however standard food hygiene requirements still apply. Please read our General Information for Food Stalls brochure below for more information.
Non-charity food stalls do require a permit, and sometimes farmer’s market stalls. Please read our General Information for Food Stalls brochure and then complete the application. Contact the Environmental Health team at Council if you have any questions.
Application to operate a food stall
Major events like festivals can require any or all of our licences and consents. Visit our Events Management page to see which licences and consents will apply.
Sale of liquor
If you intend to sell liquor on your premises or have patrons bring liquor in for consumption on the premises while dining, you will need to apply for the appropriate licence as a requirement of the Sale of Liquor Act 1989. Visit our Liquor Licencing page to find out which licence you need.
Smoke-Free Environments Amendment Bill 2003
As of 10 December 2004 people may not smoke in the indoor area of a hospitality venue. This includes indoor workplaces, cafes, eateries, casinos or gaming machine rooms and licensed premises. Open decks, verandas, gardens and open-sided gazebos are permitted smoking areas if the proprietor wishes.
Complaints about food premises
with complaints about food premises that include:
- Rubbish outside
- No licences
- Food storage
- Bad smells
- Safety concerns
Complaints about the taste or presentation of the food, or the quality of service should be discussed with the manager of the premises.